FAQs
How do I choose the right size?
All our measurements are based on garment dimensions. To ensure comfort, choose one size larger than your actual size.
Will the color be exactly as shown?
Slight variations may occur due to lighting and screen settings. We aim to represent each piece as accurately as possible.
What is your wash care advice?
• First wash: Dry clean recommended
• Do not soak
• Wash separately to prevent color bleed
• Dry inside- out
• Use mild detergent and cold water
What is your return, refund & exchange policy?
We do not offer returns or refunds.
In case of damaged items, we offer store credit valid for 1 year from the date of issue.
All designs are limited production. We do not mass manufacture, and each piece is quality-checked before dispatch.
Size exchanges are accepted if requested within 24 hours of product delivery, provided the item is unused and in original condition.
Shipping costs for sending the item to us are the customer’s responsibility.
For queries, email us at connect@thenetri.com.
What are your shipping timelines?
• Regular Orders: Ships within 7–14 working days from the order date
• Sale Period Orders: Ships within 14– 21working days due to high volume
How can I contact you?
Email: connect@thenetri.com
WhatsApp: +91 85940 00983
Business Hours: Monday to Saturday, 9 AM – 6 PM (IST)
Do you accept collaborations?
Yes! Please email your proposal and relevant links to connect@thenetri.com